Many of our customers receive cleaning and gardening services for which they pay a service charge. On a routine basis, these services including:

• cleaning of communal areas
• window cleaning
• gardening, including cutting grass and pruning shrubs

When required, the services below may also be included. Please note these services are charged on top of your regular service charge, as an additional charge:

• replacement of communal light bulbs 
• removal of bulk refuse
• pest control 
• tree works.

General household waste and recycling is collected by your local authority.

If you have an individual garden at your home, it is your responsibility to keep this clear and tidy. If this is not carried out you could be recharged for clearance and any associated costs such as pest control.

You can quickly and easily report any cleaning and gardening services requests using our online contact us forms.